Quality is a broad term. In fact, if you Google it, you will find that quality is defined as… “the standard of something as measured against other things of a similar kind” “general excellence of standard or level” “the degree of excellence of something” For ISO, quality is the degree to which a set of … Continue reading What is Quality According to ISO?
Conducting an audit is a fun and learning experience. It is also scary sometimes. Scary because... There are myths people have about audit. And you can't just bust those myths. For instance, no matter how many times you tell people that audit is not fault-finding, they still think it is fault-finding. There's nothing we can … Continue reading Questions to Ask In the Internal Audit of ISO 9001:2015
Here are some of the definitions, among many others, that you will find when you Google "standard." noun. 1. a level of quality or attainment. Example: their restaurant offers a high standard of service synonyms: quality, level, grade, caliber, merit, excellence Example: the standard of her work 2. an idea or thing used as a measure, … Continue reading What is a Standard?
Before we proceed, please take note that we are talking about the 2015 version here. I had to point that out because there are mandatory documents in the 2008 version that are no longer required in the 2015 version. For example, in the old version, the standard strictly requires to keep a quality manual. If … Continue reading Basic Mandatory Documents for ISO 9001:2015
ISO 9001 is the standard that you use for the quality management system. Does that make any sense to you? Hmmm... Let me dissect it into 4 parts: standard, quality, management, and system. Standard in its purest meaning is subjective. Here's an example... You found someone who you like. She's smart, intelligent and sexy. She … Continue reading What is ISO 9001 and Why Do You Need It in Your Business?